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Who we are
This Privacy Policy explains how Digital Inspiron Ltd (“Digital Inspiron”, “we”, “us” or “our”) handles personal information collected through the public website at digitalinspiron.com and related online forms.
It applies to information submitted through our website contact and appointment booking flows, and to limited technical information processed when you visit the site. It does not cover product-specific services hosted on separate product websites (for example Rabtio), which may have their own privacy information.
Information you provide
Contact form
When you use the contact form, you may provide:
- name
- work email address
- company
- optional phone or WhatsApp number
- area of interest
- message
Please do not include sensitive personal information that is not needed for your enquiry.
Appointment booking
When you book a meeting through the website, you may provide information used for scheduling, which can include:
- name
- work email address (optional in some flows)
- company
- optional phone or WhatsApp number
- optional message
- appointment type, preferred date and time, and timezone
How enquiry and booking information is used
We use contact and booking information to review and respond to your enquiry or request, schedule and manage appointments, deliver related services, and manage the business relationship.
Enquiry, contact and booking information may be processed into internal CRM records used for responding to you, relationship management, follow-ups, sales opportunities, appointments and service delivery.
We may also use this information to protect the website and related systems from abuse, spam and security threats.
Technical and log information
When you visit the website, our hosting and application environment may process routine technical information needed to deliver and protect the service. This can include request metadata, security and error logs, approximate timing of requests and similar operational records. This information is used for reliability, troubleshooting and security—not for advertising profiling.
Cookies
The website uses essential cookies and equivalent browser storage needed for secure sessions and form protection. Details are set out in our Cookies Policy.
How we use information
Depending on the context, we use personal information to:
- respond to enquiries and operate website intake
- schedule, confirm and manage appointments
- maintain CRM and related operational records
- operate, secure and improve the website
- comply with legal or regulatory obligations where applicable
Service providers and hosting
We use hosting and technology providers to operate the website, email delivery, storage and related infrastructure. Those providers process information only as needed to provide their services to us, subject to appropriate contractual and security arrangements.
Administrative access to website and CRM systems is restricted to authorised personnel.
Security
We apply reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention
We keep personal information for as long as it remains needed for the purposes described in this policy, including relationship management, service delivery, security and any applicable legal or accounting obligations. Retention periods may vary depending on the nature of the record and our operational requirements.
Your rights
Depending on applicable law, you may have rights to request access to, or correction of, personal information we hold about you, and to raise a complaint with a relevant supervisory authority.
To exercise a privacy request or ask a question about this policy, contact us at contact@digitalinspiron.com.
International processing
Our service providers may process information in countries other than the country where you are located. Where that occurs, we take steps appropriate to the circumstances and applicable law to protect the information.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date where shown. Continued use of the website after changes take effect constitutes notice of the updated policy for website visitors.
Contact
For privacy questions about this website, email contact@digitalinspiron.com.
Digital Inspiron Ltd · digitalinspiron.com